HTC desire hd optus internet not working on phone

[fridaykiller19]

Hey guys
i bought a unlocked desire hd phone last week and put my optus sim card into it. Everything works fine but one thing i cant seem to get is optus internet. i was wondering what im not doing right. this is my first android phone. i have already enabled the mobile network in the settings and played around with them but still nothing works. do i need to contact optus or does it just not work with the optus network also my desire hd is a a1919 model

[bunnybash]

Hey, it should work, I would take it into optus to get them to have a look at the apn settings, this phone should really be great on the optus network, much better than the original network it was sold on!

[aphex149]

hi guys

I was having the same problem on my new HTC Desire HD (unlocked and new) with a Optus SIM.

After speaking to tech support a few times and they were helping these are the settings that now make my phone's data plan/internet work fine.

Code:

Name:        "Optus yes"
APN:        "yesinternet"
Proxy:        <Not set>
Port:        <Not set>
Username:    <Not set>
Password:    <Not set>
Server:        <Not set>
MMSC:        <Not set>
MMS Proxy:    <Not set>
MMS Port:    <Not set>
MMS Protocol:    WAP2.0
MCC:        505
MNC:        02
Auth Type:    PAP
APN type:    "default"

The MOST important part of it is

APN type: "default"

Optus was telling me to set this to "internet". Once I put this to or "default" then the internet worked fine.

I hope this helps

[redroid]

(12-29-2010 02:27 PM)fridaykiller19 Wrote:  Hey guys
i bought a unlocked desire hd phone last week and put my optus sim card into it. Everything works fine but one thing i cant seem to get is optus internet. i was wondering what im not doing right. this is my first android phone. i have already enabled the mobile network in the settings and played around with them but still nothing works. do i need to contact optus or does it just not work with the optus network also my desire hd is a a1919 model

Hi,

Just bought the same smarphone but when I inserted my optus sim card, it seems it is not recognising as there is a question mark beside a sim.

[ilzy]

(03-20-2011 10:36 AM)redroid Wrote:  

(12-29-2010 02:27 PM)fridaykiller19 Wrote:  Hey guys
i bought a unlocked desire hd phone last week and put my optus sim card into it. Everything works fine but one thing i cant seem to get is optus internet. i was wondering what im not doing right. this is my first android phone. i have already enabled the mobile network in the settings and played around with them but still nothing works. do i need to contact optus or does it just not work with the optus network also my desire hd is a a1919 model

Hi,

Just bought the same smarphone but when I inserted my optus sim card, it seems it is not recognising as there is a question mark beside a sim.

Hi there redroid, welcome to Ausdroid!

Your problem could possibly be that the phone is still locked if you bought this from Vodafone outright, all Vodafone handsets are locked via their pre-installed software, costs $75 to unlock via Voda, or you can wait for 6 months and then have it unlocked by Voda for $25.

I hope this helps in your case.

[redroid]

(03-21-2011 08:05 PM)ilzy Wrote:  

(03-20-2011 10:36 AM)redroid Wrote:  

(12-29-2010 02:27 PM)fridaykiller19 Wrote:  Hey guys
i bought a unlocked desire hd phone last week and put my optus sim card into it. Everything works fine but one thing i cant seem to get is optus internet. i was wondering what im not doing right. this is my first android phone. i have already enabled the mobile network in the settings and played around with them but still nothing works. do i need to contact optus or does it just not work with the optus network also my desire hd is a a1919 model

Hi,

Just bought the same smarphone but when I inserted my optus sim card, it seems it is not recognising as there is a question mark beside a sim.

Hi there redroid, welcome to Ausdroid!

Your problem could possibly be that the phone is still locked if you bought this from Vodafone outright, all Vodafone handsets are locked via their pre-installed software, costs $75 to unlock via Voda, or you can wait for 6 months and then have it unlocked by Voda for $25.

I hope this helps in your case.

Thanks for the response ilzy. I actually purchased it from ShoppingSquare.com which is under Apus Corp. I understand that the unit came from HongKong hence the default language was Chinese. In fact, it only took 3 days for delivery which was really good. I have now returned the item back to them as they will investigate if the phone was faulty. I still believe that the phone is indeed locked since I also tried another Telstra sim card which also was not recognised. Would you know if anyone could unlock it if they're tech support claims they couldn't fix it.

[P_Bambam11]

I just bought a unlocked HTC Desire HD. i am with Telstra and was woundering how/if you could connect to the internet without Wi-Fi. Like, Just using credit ? You know.
Please Heeeeeeeeeeeeeelp.